• Home
  • Shipping & Returns Policy

Shipping & Returns Policy

Live in-play betting requires latency-free data feeds to ensure odds update in real time with match developments. For players navigating a crowded marketplace of online casinos, on jackpotcity-sistersites.com distinguishes itself through a combination of software diversity and regulatory compliance. Time-limited daily deals create engagement without pressuring players into deposits that exceed their entertainment budget. Tournament leaderboards updated in real time add transparent competition tracking to promotional events. Exclusive cashback on live-table losses reduces the house edge for dedicated table-game players in practical terms. Same-day withdrawals are no longer a luxury differentiator but a baseline expectation from well-run platforms. Bank transfer withdrawals suit players moving larger sums who prioritise security over immediacy. Cryptocurrency deposits offer pseudonymous transactions and near-instant confirmations for blockchain-native players. KYC document submission at registration removes delays at the withdrawal stage when funds are actually needed. Deposit confirmation pages displaying transaction references allow players to track funding without contacting support. Real-time balance updates after every transaction give players accurate visibility of available funds at any moment. Clear labelling of which payment methods are available for both deposits and withdrawals prevents post-registration surprises. Two-factor authentication adds a second verification layer that substantially reduces the risk of unauthorised account access. Dispute resolution services independent of the operator give players an impartial escalation route when complaints are unresolved. Privacy policy documentation must explain how player data is stored, processed, and shared with third parties. Regulatory audits conducted annually ensure that licensed operators maintain compliance with evolving player protection standards. Session history logs allow players to review all activity on their account, supporting personal financial tracking. Background checks on key personnel are a standard licensing requirement that reduces the risk of internal fraud.

Shipping and returns

We want our customers to be satisfied and happy with the quality of our products aswell as the level of service they receive from purchase to physical receipt of the product .We wish to make your online shopping experience as easy and as simple as possible.If for some reason,you are not entirely satisfied with your purchase/service,please do not hesitate to contact us via email orders@theposhlife.co.za

It is the customers responsibility to educate themselves about the shipping and return policies.The poshlife will not be held liable for any customer claiming to be unaware of these policies.

Shipping/Delivery

  • Please allow 2-5 working days ( weekends are not included)  to process your order.Delivery time depends on destination address.
  • All orders less than R1000.00 have a standard shipping rate of R80.00(for main areas/local)
  • All orders above R1000.00 FROM LOCAL AND MAIN CENTRES WITHIN GAUTENG  qualify for free shipping.
  • Regional and outlying areas have a standard rate of R130.00 regardless of the amount of the order.
  • The courier cannot accept PO Box addresses and a contact number is required.
  • We have a collection point at Battery Centre,Boksburg (opp the East Rand Mall), East of Gauteng. If you are based in the area, you are welcome to select “collection” as the shipping option. You will be notified once your order has been completed and is ready for you to collect.

Broken/damaged products and clothing

  • We take pride in the quality of our products ,clothing and service.
  • We ensure that quality control checks are carried out on all our items and products and we test our electronic gadgets before they are shipped.
  • In the unlikely event that a product/item of clothing is damaged or broken upon receipt ,please notify us immediately within 24 hours of receiving the parcel vie email orders@theposhlife.co.za
  • The poshlife will arrange for the item to be collected/exchanged at no cost to you.
  • We cannot  and will not take responsibility for any damaged items should we not be notified timeously(i.e within 24 hours). Should you have any queries please drop us an email and it will be dealt with accordingly.
  • The damaged item will be assessed upon receipt and we will replace the item or issue a full refund depending on the customers request.

All other returns/exchanges

Products

  • No exchange, no returns and no refunds on ’ poshkids’  ‘posh accessories’  purchased unless it was received damaged or broken and the proper steps were taken(as mentioned above) by the customer to report it to us.

Clothing (posh collection)

  • To request a return/exchange please follow these steps:
  • Email us on orders@theposhlife.co.za,  notifying us of your intention to return/exchange .Please provide,name,contact number,reason for exchange,address and the name of the item in question,its size and the size you would like to exchange it for.This email must be sent within 3 days of receiving your parcel.if this is not done,the refund will not be facilitated and the exchange/return will not be acknowledged.
  • The poshlife will provide you with a physical address for the return/exchange.The courier charge falls on the customer regardless of whether they reside in a main area or regional/non-main area for exchanges and returns.The poshlife will not make refund/exchange collections at the post office.We accept door-to-door courier only.For an exchange,the customer incurs all courier charges involved.
  • It is your responsibility to return the item to us by reliable and recorded delivery. In the case that the return item is lost by the service you have used to return it to us, we can not process the refund.
  • A return/exchange will be processed provided that the item in question is in its original condition and is :
  1. unworn
  2. unused
  3. sellable
  4. with all tags still attached where applicable.
  5. no make-up stains, or odours
  • once the item is assessed ,your refund will be processed via payfast or eft within 14 days.If it is an exchange transaction,then the item will be exchanged for the correct size/colour within 10-14 days.
  • We do not allow exchanges for another style on the site ,if size is a problem on your item,we will happily replace it with the correct size if we have it in stock.
  • Please use the size chart to make sure on sizing.If the size you wish to exchange for is unavailable,we will issue you with a refund.
  • Please be aware that exchanges will be allowed on one occasion only, you may not exchange more than once so please be sure of your size selection.
  • Any Courier/shipping charges incurred will not be refunded.

Black Friday and sale items

  • No refunds,no returns and no exchanges provided.
  • Shipping costs are incurred by the  customer on all Black Friday purchases regardless of the area the customer lives in aswell as the total amount of the transaction.
home
0 cart
Checkout Cart